Employee Experience

In moments. Not moonshots.

You know that Employee Experience (EX) is not a nice-to- have. It impacts your bottom line, your  NPS, your talent brand and more. It is mission-critical.

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But too many companies believe EX is defined by free food and foosball tables (it's not); that it requires major culture change and large-scale employee programs (it does not).

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With our proprietary, Four Quad Framework, we inform, equip, and empower leaders to redefine EX in moments.​ See our point of view here.

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Hey. We even do a keynote called:

Craft an EX in Moments. Not Moonshots.

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Organization Design

With purpose. For humans.

We do holistic organization design. We don't do cost-saving "reorgs." 

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We believe in organization design that takes the entirety of the system, the long-term view, and most critically, the human impact into account. 

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A beautifully designed organization full of disengaged, apathetic employees looks great only on paper. We partner with you to bring your business to life!

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Our Org Design process is Inclusive - of your views, of our expertise, and of the voices of your team members at varying levels. Our focus isn't on benchmarks, but on your needs, your guiding principles, and your measures of success.

Get in touch today to learn more.

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Enhancing Culture

Your culture is what you nourish

The culture articulated in your mission statement is an aspiration. What brings it to life are the actions, decisions, and behaviors demonstrated thousands of times a day.

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A winning culture lives at the intersection of leadership commitment, mindful choices, and the employee voice. 

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Our work in bringing these to life begins with an understanding of your "secret sauce" - what's already made you successful. We help identify your bright spots, turning up the dial on what's working well, and spotting opportunities for course correction.

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Culture change is a journey we can't wait to take with you.

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Read a recent post on the culture you're nourishing.

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Leading Change

In an uncertain world.

Leading teams through change has always required thoughtfulness, planning, empathy and commitment. And that was presuming we'd opted for and designed the change.

Today's leaders are having to navigate all that same complexity - often without a view of, or sense of control over, the destination.

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We are wading through new waters. Change skills need to be sharpened now more than ever.

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We've adapted our change program and tools to address this very need and uncertainty.

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Read about our evolved approach to leading change

Inclusion

A capability to be built. Not a strategy to be laminated.

Inclusion is more than the word following the ampersand following Diversity. It is one of the most critical leadership capabilities of our time.

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Inclusion allows for every member of a team to show up as they are, belong, and contribute meaningfully to outcomes.

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Inclusion drives connection. It unlocks debate, meaningful feedback, hole-poking, iteration, experimentation, and the calling out of small breaks and pain points that lead to customer dissatisfaction and inefficiency.

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Check out our Leaders' Guide to Inclusion