EX-Crafting: Small Group Coaching for Leaders
Why Focus on Employee Experience?
A well-crafted Employee Experience (EX) matters, full stop. It enhances innovation, belonging, efficiency, customer experience, and overall business outcomes. It is not defined by happiness or satisfaction, but rather by team, individual, and organizational abilities to deliver compelling results. Happiness and satisfaction become by-products.
But "well-crafted" is the key term.
EX is not the stuff of foosball tables and free food. It's not measured in hindsight via an annual, anonymous survey. A meaningful EX does not require million-dollar programs or culture overhauls. Nor is it designed "at the top" and cascaded through corporate communications.
Meaningful EX is evolved and iterated - collaboratively - through a series of conversations between leaders and their teams. It is driven by listening, by experimenting, by thinking locally, by starting with small wins and celebrating them. Over and over.
And amidst the uncertainty and anxiety of 2020, EX matters more than ever. A positive EX contributes to focus, engagement, a willingness to problem-solve, and comfort hanging in the ambiguity. Investing in it today will serve your customers and your bottom line in the short and long run.
Benefits of Group Coaching
Small group coaching is a wonderful way to gain skills, insight, practice, and support. Specifically, key benefits include:
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Peer learning & support. Learning through dialog - not just formal education - creates stickiness and impact. You'll share experiences, learning and problem solving collaboratively.
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Best Practice Sharing. Learn and share experiences with colleagues in other companies or industries that may apply in yours.
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Practical application. Tools and strategies get applied in the "real world" throughout the program. Learning through doing is best.
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Mutual accountability. Participants hold each other accountable for learning and action.
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Distributed time commitment. Outside of the one-hour weekly coaching commitment, how much and what time you invest are within your control.
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Ongoing email support. Have a challenge or a question? Send us an email and expect a response within 24.
Program Details
WHEN: This program will begin in September 2020, and will run for a total of five weeks.
WHO: Ideal participants are leaders of teams (of any size, in any industry) or HR Partners who believe a positive EX impacts business outcomes, can absolutely be influenced at the team level, and are ready to make amazing things happen with their teams.
COST: $1,200 USD pp (or $1,000 USD pp for 2 or more co-registrants) which includes:
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an invitation to participate in five, one-hour weekly coaching sessions
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becoming skilled in using our (1) EX crafting process and (2) our proprietary Four Quads framework
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a users' practical toolkit (with tools that can be applied on the job any time)
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unlimited email access to a professional coach
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a completed EX plan (each participant will complete their own throughout the five-week program)